PRODUCT DETAILS:

• Material: 100% Polyester
• One size fits most
• Six panels with eyelets
• Contrast-color undervisor
• Embroidered graphics with raised details
• Wipe clean with a damp cloth
• Snapback
• High Crown
• Structured fit

NOTE & CARE:

• Our items are crafted from meticulously chosen materials. Kindly treat them with care to ensure their extended lifespan.
• The color may differ from the actual products due to the different angle shots and brightness of the environment. 

If you have any questions or concerns about our products, please feel free to contact us via support email. Thanks for choosing us !

1. Handle and Shipping time:
• All products are customized and handmade according to your demand, the handled time is in 1-3 business days.
• Please allow 24 to 48 hours for the tracking information to update.
• Due to the effect of pandemic, there may be delays in order processing and shipping. 

2. Shipping Costs, and Delivery Times:
• Shipping costs:
+ USA: Free shipping on all orders
+ World Wide: $15
• Delivery time:
+ USA: 10 -15 business days
+ World Wide: 15 - 20 business days

3. Order Modifications Or Cancellation:
• After having placed your order, you have 12 hours to contact us and request the order modification or cancellation with free of charge.
• After 12-24 hours, your order has already been in processing production. If you request the cancellation, 30% of the total bill will be imposed as cancellation charge.
• Also, there is no refund for cancellation after 24 hours of ordering.

• If you're not 100% satisfied, let us know and we'll make it right.
• We strive to provide you with the best shopping experience possible. If for any reason you are not satisfied with your purchase, you can return it within 7 days of the delivery date for a refund or exchange.
  • To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Please note that certain items, such as personalized or custom-made products, are not eligible for returns or exchanges.
  • If you have any issues with your product, please contact us at support@ougold.com and we will do our best to resolve the issue.
  • All products sold on come with a 7 day warranty against defects in materials and workmanship. If you believe your product has a defect, please contact us and we will be happy to help you.